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Payment methods at Bigwin-Casino
What doesn't count as a valid deposit method
Methods such as CashLib, Paysafecard, Neosurf, and CashtoCode eVoucher are classified as prepaid options and do not support withdrawals. This means that while they can be used to fund an account, any winnings would need to be withdrawn through an alternative method. The minimum deposit for these methods is 10 EUR, with a maximum limit of 1,000 EUR.
Unlike e-wallets like Neteller and MiFinity, or cryptocurrencies such as USDT (TRC-20), these prepaid solutions do not facilitate the return of funds. While Neteller and MiFinity allow withdrawals between 0-24 hours with limits up to 10,000 EUR, the prepaid alternatives are strictly for deposits. The lack of withdrawal functionality differentiates them significantly from other payment channels.
For players looking to use a single method for both depositing and withdrawing, these prepaid options are not suitable. For instance, a player depositing 50 EUR via Paysafecard, which has a 10 EUR minimum and 1,000 EUR limit, would need a different method to cash out any winnings. This is in contrast to bank transfers, which allow withdrawals between 3-5 business days.
Apple Pay and Google Pay on Smartphone
Information regarding the availability of Apple Pay and Google Pay for smartphone deposits and withdrawals at Bigwin-Casino is not explicitly detailed within the provided payment method data. The listed methods include e-wallets like Neteller and MiFinity, as well as various cryptocurrency options. These e-wallets offer instant deposits and withdrawals within 0-24 hours, with limits of up to 10,000 EUR.
The dataset focuses on traditional payment channels and cryptocurrencies, detailing specifics such as minimum deposit amounts and processing times. For example, Binance Pay and USDT (TRC-20) are listed as crypto options with instant deposits and withdrawals within 0-2 hours for Binance Pay and 0-24 hours for USDT, both with a 20 EUR minimum deposit.
Without explicit mention, it is not possible to confirm if Apple Pay or Google Pay function as payment gateways on smartphones for this casino. Players should refer to the casino's cashier for the most current and comprehensive list of supported mobile payment solutions. Current data indicates options like Visa/Mastercard, which have a 1-3 business day withdrawal period.
Casino Fees vs. Bank Fees
Bigwin-Casino states that there are no fees for most of its transaction methods, including Neteller, MiFinity, Binance Pay, and USDT (TRC-20). These methods offer instant deposits and swift withdrawals, with USDT withdrawals processed within 0-24 hours. Binance Pay withdrawals are even faster, at 0-2 hours, both with a minimum deposit of 20 EUR.
However, for bank transfers, while the casino itself does not charge a fee, the data notes that 'Bank Fees Possible'. This implies that players might incur charges from their own financial institution when using this method, which has a minimum deposit of 20 EUR and a withdrawal time of 3-5 business days. This contrasts with e-wallets and crypto, which generally avoid such intermediary charges.
Prepaid methods like CashLib and Paysafecard also have 'None' for fees, but they do not offer withdrawals. For methods like Bitcoin and Litecoin, the casino charges 'None (Network Fee Only)', indicating that blockchain transaction fees are the only cost. This is a common practice for cryptocurrency transactions, differentiating them from traditional banking systems where additional bank fees can arise.
Open Bonus Blocks Payout: 2 Ways
The welcome bonus at Bigwin-Casino includes a 300% match up to €2,000 and 100 free spins. To access potential payouts from this bonus, players must meet the wagering requirements. These requirements are a crucial factor in determining when bonus funds, and subsequent winnings, can be withdrawn. The specifics of these requirements significantly influence the payout process.
One primary pathway to payout involves fulfilling the wagering requirements associated with the bonus funds. For example, if a player receives a bonus that requires a 40x wagering turnover, they must bet an amount equivalent to 40 times their bonus. This turnover must be achieved through gameplay on eligible casino games, as not all games contribute equally or at all to clearing the bonus.
The second aspect involves the free spins, which often have their own set of conditions for payout. Winnings generated from these 100 free spins may also be subject to wagering requirements, separate from or in conjunction with the main bonus. Understanding how both the bonus cash and free spin winnings are treated is key to successfully converting bonus play into withdrawable funds. For instance, a 10 EUR bonus could require 400 EUR in turnover (10 EUR x 40).
Detect double charge and report correctly
Players should be vigilant to avoid double charges, particularly when using payment methods that have longer processing times. For instance, Visa/Mastercard deposits are instant with limits up to 5,000 EUR, but withdrawals can take 1-3 business days. If a withdrawal request is initiated and then a new deposit is made before the first withdrawal is fully processed, it could potentially lead to confusion or perceived double charges.
For cryptocurrency transactions, such as USDT (TRC-20) or Binance Pay, both deposits and withdrawals are generally swift, with deposits often taking 1-5 minutes and withdrawals within 0-24 hours. These faster processing times, with limits up to 10,000 EUR, reduce the likelihood of accidental double charges compared to methods like bank transfers, which can take 3-5 business days for withdrawals.
It is essential for players to review their transaction history within the casino's platform and cross-reference it with their bank or e-wallet statements. Any discrepancies or suspected double charges should be promptly reported to Bigwin-Casino's customer support. The KYC process, which requires identity and address verification within 24-48 hours before the first withdrawal, also aids in ensuring accurate transaction reporting.
Payment methods, limits and fees
| Method | Type | Deposit | Withdrawal | Min. Deposit | Limit | Fees |
|---|---|---|---|---|---|---|
| Visa / Mastercard | card | Instant | 1-3 Business Days (Visa) | 10 EUR | 10 - 5.000 EUR | None |
| MiFinity | e-wallet | Instant | 0-24 Hours | 10 EUR | 10 - 10.000 EUR | None |
| Neteller | e-wallet | Instant | 0-24 Hours | 10 EUR | 10 - 10.000 EUR | None |
| Dogecoin (DOGE) | crypto | 5-30 Minutes | 0-24 Hours | 20 EUR | 20 - 10.000 EUR | None (Network Fee Only) |
| Litecoin (LTC) | crypto | 5-30 Minutes | 0-24 Hours | 20 EUR | 20 - 10.000 EUR | None (Network Fee Only) |
| USDT (TRC-20) | crypto | Instant (1-5 Minutes) | 0-24 Hours | 20 EUR | 20 - 10.000 EUR | None (Low Network Fee) |
| CashLib | prepaid | Instant | Not Available | 10 EUR | 10 - 1.000 EUR | None |
| CashtoCode eVoucher | prepaid | Instant | Not Available | 10 EUR | 10 - 1.000 EUR | None |
| Paysafecard | prepaid | Instant | Not Available | 10 EUR | 10 - 1.000 EUR | None |
| Banküberweisung | bank | 1-3 Business Days | 3-5 Business Days | 20 EUR | 20 - 10.000 EUR | None (Bank Fees Possible) |
KYC 24 to 48 hours before withdrawal
The Know Your Customer (KYC) process requires submission of an ID and proof of address, which must not be older than 3 months. This verification step typically takes between 24 to 48 hours to complete. Players must successfully pass this check before their first withdrawal request can be processed.
This processing time for KYC is comparable to the withdrawal times for certain methods; for instance, Visa and Mastercard withdrawals can take 1 to 3 business days. This means that the KYC verification might be completed before the funds even reach the player's account, depending on the chosen payout method.
Understanding this mandatory process is crucial for managing expectations regarding fund accessibility. While methods like Neteller and MiFinity offer withdrawal times of 0-24 hours, the initial KYC clearance remains a prerequisite for all players. This ensures a secure transaction environment for both the player and the casino.
Neosurf and Paysafecard: Deposit Yes, Withdrawal No
Prepaid payment methods like Neosurf and Paysafecard allow for immediate deposits to a player's account, with a minimum deposit of 10 EUR. These options are convenient for quickly adding funds to start playing. The maximum limit for these prepaid options is 1,000 EUR.
However, it is important to note that neither Neosurf nor Paysafecard support withdrawals. This means players will need to select an alternative method for cashing out their winnings. In contrast, e-wallets such as Neteller and MiFinity do support withdrawals within 0-24 hours.
This limitation on withdrawals for Neosurf and Paysafecard contrasts with other available methods like Bitcoin (BTC) or Litecoin (LTC), which facilitate payouts within 0-24 hours after a minimum deposit of 20 EUR. Players should plan their withdrawal strategy accordingly, perhaps using a crypto method for payouts.
Missing verification stops all withdrawals
A fundamental requirement for processing any withdrawal is the successful completion of the KYC verification. Without the necessary identification and address verification, which can take 24 to 48 hours, players will be unable to receive any payouts. This is a standard security measure across many online platforms.
For example, if a player attempts to withdraw funds using a method like Dogecoin, which allows for withdrawals between 20 EUR and 10,000 EUR within 0-24 hours, the withdrawal will be halted if KYC is not cleared. This applies irrespective of the speed of the chosen payment method.
Players should be aware that even if they deposit using a method like Visa or Mastercard, which has withdrawal limits up to 5,000 EUR, the KYC process remains the primary gatekeeper for all fund releases. Therefore, completing the verification promptly ensures smoother access to winnings.
Bank Transfer: Plan for 3 to 5 Business Days
Opting for a Bank Transfer for withdrawals means players should anticipate a processing time of 3 to 5 business days. While the minimum withdrawal amount is 20 EUR and the limit can extend up to 10,000 EUR, this method is notably slower than other options available.
This timeframe is significantly longer compared to cryptocurrency options like USDT (TRC-20) or Binance Pay, which typically process withdrawals within 0-2 hours or 0-24 hours respectively. Even card payments via Visa or Mastercard are faster, usually completing within 1 to 3 business days.
Therefore, for players seeking rapid access to their funds, a Bank Transfer is not the most efficient choice. Methods like Neteller or MiFinity provide withdrawal windows of 0-24 hours, making them more suitable alternatives for those prioritizing speed over the potentially lower fees associated with bank transfers.
Request withdrawal on mobile: 4 steps in account
Initiating a withdrawal request through the mobile platform involves navigating through a series of steps within the player's account. Typically, this process requires accessing the account section, selecting the withdrawal option, choosing the preferred payment method, and confirming the transaction amount. This structured approach ensures all details are correctly entered.
This four-step process is consistent across various withdrawal methods, whether it's a cryptocurrency like Bitcoin with limits up to 10,000 EUR or an e-wallet like Neteller. The clarity of these steps helps to minimize errors, even when managing transactions on a smaller mobile screen, similar to desktop navigation.
It is important to remember that prior to initiating any withdrawal, the KYC verification must be completed. While the steps to request a withdrawal are straightforward, the underlying verification requirement, which takes 24 to 48 hours, is a prerequisite for the withdrawal to be successfully processed and completed.
KYC before first slot win withdrawal
The Know Your Customer (KYC) process requires players to submit an ID and an address proof no older than 3 months. This verification typically takes 24 to 48 hours to complete. It is a mandatory step before any withdrawal can be processed, especially for winnings from slot games.
This procedure aligns with industry standards and aims to protect both the player and the casino from fraudulent activities. Unlike some casinos that may expedite this for smaller amounts, Bigwin-Casino enforces this for all first-time withdrawals. Players should therefore factor in this processing time when planning to cash out.
For example, a player opting for a Bank Transfer withdrawal, which normally takes 3 to 5 business days, might experience a delay if the KYC is not completed beforehand. Other payment methods like Neosurf, which does not support withdrawals, are unaffected by this requirement.
Bank Transfer Takes 1 to 3 Business Days for Credit
Deposits made via Bank Transfer at Bigwin-Casino can take between 1 to 3 business days to reflect in a player's account. This duration is longer compared to instant methods like Neosurf or CashtoCode eVoucher, which credit funds immediately. Players should be mindful of this processing time when making a deposit.
Withdrawals via Bank Transfer also have a similar processing window, taking 3 to 5 business days. This contrasts significantly with E-Wallets such as Neteller or MiFinity, which can complete withdrawals within 0 to 24 hours. The minimum deposit for Bank Transfer is 20 EUR, with limits up to 10,000 EUR.
While Bank Transfer deposits and withdrawals incur no direct fees from the casino, players should be aware that their own bank might impose charges. This contrasts with prepaid options like Neosurf and CashtoCode eVoucher, where no such third-party fees are typically associated with the transaction itself.
E-Wallet Payouts in 0 to 24 Hours
E-Wallets such as Neteller and MiFinity offer swift payouts, with funds typically arriving in the player's account within 0 to 24 hours. This speed is a significant advantage over traditional methods like Visa or Mastercard, which can take 1 to 3 business days for withdrawals. The minimum withdrawal amount for these E-Wallets is 10 EUR.
The maximum withdrawal limit for Neteller and MiFinity is set at 10,000 EUR, matching the limits for many cryptocurrency options like Binance Pay and USDT (TRC-20). This offers a substantial ceiling for players who experience large wins. Unlike prepaid options such as Paysafecard, E-Wallets facilitate both deposits and withdrawals.
Players utilizing E-Wallets benefit from a fast turnaround time for their winnings, a stark contrast to the 1 to 3 business days required for Bank Transfers. This rapid access to funds can be a crucial factor for players who prefer not to wait for their earnings, especially when compared to the longer processing times of card payments.
Crypto exchange rate fluctuates until credit
Cryptocurrency deposits, including Dogecoin (DOGE) and Bitcoin (BTC), can experience fluctuations in their exchange rate until the transaction is credited to the player's account. While deposits are typically instant or take a few minutes to an hour, this volatility means the final credited amount in fiat currency might differ slightly from the initial estimate.
For instance, Dogecoin (DOGE) deposits can take 5 to 30 minutes to process, and Bitcoin (BTC) can take 10 to 60 minutes. During these periods, market value shifts can affect the exact amount received. This is a common characteristic of crypto transactions and contrasts with the fixed value of traditional currency deposits.
While the casino itself does not charge fees for crypto transactions, players should be aware of potential network fees associated with each blockchain. The minimum deposit for most cryptocurrencies is 20 EUR, with withdrawal limits extending up to 10,000 EUR, offering a competitive range of options for digital currency users.
Payment cancelled: money back to account
In the event that a payment initiated by a player is cancelled for any reason, the funds are automatically returned to their casino account. This safeguard ensures that players do not lose their deposited money if a transaction fails to complete successfully. This process applies to all deposit methods, regardless of whether they are instant or have longer processing times.
For example, if a Bank Transfer deposit of 50 EUR were to be cancelled, that 50 EUR would be credited back to the player's account balance. This is a reassuring feature for players using various payment methods, including E-Wallets like Neteller and prepaid options like Neosurf, which otherwise have no withdrawal facility.
This automatic refund mechanism differs from situations where a withdrawal is cancelled by the player after being processed, which might involve different procedures. The casino's commitment to returning funds to the account in case of cancelled deposits streamlines the user experience and builds trust with players depositing funds.
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